COURSES
All courses and course materials are NON-REFUNDABLE once purchased. Courses and course material are non-transferable to other students not listed on original registration. Student kits will be included with course unless otherwise listed in description.
Student kits and certificates are sent to the address listed on the registration form unless other communication is provided. If you are missing any items in kit or are having trouble with logging in contact info@thelashexpress.com. Please make sure you read all instructions and details prior to purchasing. Kits ship in 1 to 2 business days from date of purchase. Actual delivery is 1 to 3 business days after shipping.
PRODUCTS
This policy only applies to physical product sells only. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Products ship in 1 business day from date of purchase. Actual delivery is 1 to 3 business days after shipping.
E-BOOKS
All ebooks are non-refundable once purchased. If you are having trouble with downloading contact info@thelashexpress.com. Please make sure you read all instructions and details prior to purchase.